Monday, May 24, 2010

Lotus Notes Folders disappearing after expanding

I had a very odd issue with my lotus notes client using Lotus Notes Basic 8. I had another mail file that I would open up and it had a lot of folders ( I want to say around 200+ ) When I click on the plus symbol on the folder of a mail file the folders and everything beneath it would disappear! After a lot of research and testing I found that to many elements in the frame and navigator would cause this issue.

Some IBM articles state there is a character limit for folders. Another IBM article states it is a limitation of the navigator view. Either way to get around it is to either move folders inside other folders or start deleting folders. In this instance, views and folders are treated equally so if you have a bunch of unused views, delete them too. After a number of deletions your folders / views will not disappear after expanding them.

A way to check the number of folders a mail file has is to press and hold ctrl + shift, click on the view menu > go to
Doing this displays all the $named views that are hidden from the client. Find the view named ($FolderInfo). Once this view is opened, do a ctrl+a to select all folders and get an accurate count.

Do delete these folders, you must use designer if you have too many root folders. In the mean time you can open those folders using the press and hold ctrl+shift > view > go to.

Some links to articles ( note the Lotus Notes Version ):
Maximum character length and nesting levels for views and folders
Folder/View limitation for Notes databases

Domino messages appear after upgrading to 8.5.1

With a customer's environment running Domino 8.5.1 FP2 I have noticed a strange message in the console stating:

UpdateStaleCacheEntries: Setting GCF_MATCH_SINGLENAME flag in cached Names list for UserName [CN=First Last/OU=orgu1/OU=orgu2/O=org/C=US], now = 05/21/2010 01:16:43 PM, timeout =

After some google searching I found an IBM article:

stating that the issue will be fixed in the next release ( spr NFOL7XGJW3 )

I have yet to try running maintenance on the server's address book, but it seems to be a harmless message. The address book was also upgraded to ODS51 recently.

Sunday, May 23, 2010

Domino 8.5.1 crashing on router task?

Has anyone experience this before? I have a Domino server running 8.5.1 ( it was upgraded FP2 but rolled it back in hopes this issue was a result of the FP2 ) and it still seems to be crashing. Automatic server restart is not turned on because there seems to be an issue with the Actually I have two mail.boxes. After the crash I would restart the server, then once the router task is loaded Domino crashes again. The console.log says:

stack base=0x1B230088, Stack size = 28428 bytes
Panic: NSFItemAppendByBLOCKID: bhValue of NULL

This last crash would pop up a window before the Domino console would start stating "file not found or not a notes database". Once I rename the mail.boxes and domino recreates them it runs ok. It's very odd...

Monday, May 17, 2010

Lotus Connections 2.5 issue

Shortly after setting up Lotus Connections 2.5 I needed to change session time out different from the default 30 minutes. As I started changing the timeouts on each enterprise application I noticed that the news application stopped working. I restarted the server and I then started getting the following errors while trying to access the home page:


Oops, that didn't work

Something went wrong - click the back button and try again. If this doesn't work report the problem to the support forum. CLFRQ0355E: It is not possible to retrieve the tab instance ID. An error occurred while getting the internal ID of the authenticated user from the session.$$

Then I would receive the following error when access the wikis:

EJPVJ9104E: Unable to initialize application platform.

Which google returned only 2 websites with this error. The first one states:
EJPVJ9104E: Unable to initialize application platform.
Explanation: An error occurred while initializing the platform that this application was built on. No services will be available.
User Response: Examine the nested exception and determine the appropriate action. Often configuration is missing or incorrect, or the install was not properly completed.

and the second one relating to a pilot install. After looking at the systemout.log I found:

************ Start Display Current Environment ************
WebSphere Platform 6.1 [ND cf290949.16] running with process name XXXXXXXNode01Cell\XXXXXXNode01\server1 and process id 4940
Detailed IFix information: Please use the versionInfo command to view this information
Host Operating System is Windows Server 2003, version 5.2 build 3790 Service Pack 2
Java version = 1.5.0, Java Compiler = j9jit23, Java VM name = IBM J9 VM
was.install.root = E:/IBM/WebSphere/AppServer
user.install.root = E:\IBM\WebSphere\AppServer\profiles\AppSrv01
Java Home = E:\IBM\WebSphere\AppServer\java\jre
ws.ext.dirs = E:/IBM/WebSphere/AppServer/java/lib;E:\IBM\WebSphere\AppServer\profiles\AppSrv01/classes;E:/IBM/WebSphere/AppServer/classes;E:/IBM/WebSphere/AppServer/lib;E:/IBM/WebSphere/AppServer/installedChannels;E:/IBM/WebSphere/AppServer/lib/ext;E:/IBM/WebSphere/AppServer/web/help;E:/IBM/WebSphere/AppServer/deploytool/itp/plugins/
Classpath = E:\IBM\WebSphere\AppServer\profiles\AppSrv01/properties;E:/IBM/WebSphere/AppServer/properties;E:/IBM/WebSphere/AppServer/lib/startup.jar;E:/IBM/WebSphere/AppServer/lib/bootstrap.jar;E:/IBM/WebSphere/AppServer/lib/j2ee.jar;E:/IBM/WebSphere/AppServer/lib/lmproxy.jar;E:/IBM/WebSphere/AppServer/lib/urlprotocols.jar;E:/IBM/WebSphere/AppServer/deploytool/itp/batchboot.jar;E:/IBM/WebSphere/AppServer/deploytool/itp/batch2.jar;E:/IBM/WebSphere/AppServer/java/lib/tools.jar
Java Library path = E:\IBM\WebSphere\AppServer\java\jre\bin;.;E:\IBM\WebSphere\AppServer\bin;E:\IBM\WebSphere\AppServer\java\bin;E:\IBM\WebSphere\AppServer\java\jre\bin;C:\Program Files\HP\NCU;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBEM;E:\IBM\SQLLIB\BIN;E:\IBM\SQLLIB\FUNCTION;E:\IBM\SQLLIB\SAMPLES\REPL;E:\IBM\WebSphere\AppServer\lib\WMQ\java\lib
************* End Display Current Environment *************
[5/7/10 15:30:59:164 CDT] 00000037 SQLErrorCodes W getErrorCodes Error while extracting database product name - falling back to empty error codes Error while extracting DatabaseMetaData; nested exception is java.sql.SQLException: [jcc][t4][2012][11248][3.50.152] Connection authorization failure occurred. Reason: Password expired. ERRORCODE=-4214, SQLSTATE=28000DSRA0010E: SQL State = 28000, Error Code = -4,214

I've truncated this error for display purposes. After Google searching for

Connection authorization failure occurred. Reason: Password expired. ERRORCODE=-4214

I found this website that explained the issue was the lcuser account. Sure enough the account was set to change password at next logon. I reset the password to the original password, cleared that check mark and marked "user cannot change password" and "Password never expires".

I then restated the server and the news enterprise application started and the everything worked.

Sunday, May 16, 2010

Been busy

It's been a while since my last post, so I decided to write a little bit of my last couple of months.

Lotus Sametime 8.5
After a few tries in my test environment, I have Lotus Sametime 8.5 up and running. I've hit some pitfalls and I hope to have more posted regarding that soon. Working with Websphere is different from anything I have seen. The new Sametime Proxy web client is very cool however I still cannot get it to communicate to the Sametime Meeting server, only with the Sametime Classic server. Also I had some issues installing the Sametime System Console. At first I thought it was related to the install path ( through about 4 trial and errors it seem the install path was the only thing causing this installation error ) However, the fifth time I installed the Sametime system console it worked so I am still trying to figure out that issue.

Lotus Connections 2.5
Lotus Connections 2.5 documentation helped me get Lotus Connections up and running with a stand alone install. However, the lack of documentation or even some of the confusing 'optional' configurations will cause the entire server to stop playing nice. I have a lot of good info from my Lotus Connections 2.5 experiences, again I will try and find time to post.

Lotus Domino 6.5 end of life support
Going from Lotus Domino 6.5 to 8.5.1 FP2 has been a success. However some very strange issues have cropped up here and there. More on this to come too.

Lotus Quickplace 6.5.1 to Lotus Quickr 8.2
Did my first ever Quickplace to Quickr upgrade. I used the Quickr wiki upgrade page:

This wiki was excellent! Except for a broken link that I still cannot access ( it has been down for about two weeks now ) under 'Upgrading places and placetypes' and clicking on 'Upgrading all places and placetypes at once'

I get a

Unexpected runtime error

The runtime has encountered an unexpected error.

Error source

Page Name:/page.xsp


Error while executing active content filter
Exception in processing active content: Illegal state: 11 (NAME_CHAR)
Illegal state: 11 (NAME_CHAR) Error while executing active content filter     javax.faces.component.UIComponentBase.encodeBegin(

But I've figured out the command is just:

Force the upgrade of all places and placetypes on the server
load qptool upgrade -a -f

Other than that the upgrade went very smoothly. Had to add a quickplace after the upgrade. To do this start at 'Completing the upgrade from IBM Lotus Quickplace to Lotus Quickr':

and use the -p placename parameter like so

load qptool unlock -p placename
load qptool upgrade -f -p placename
load qptool register -p placename -install
load qptool upgrade -p placename -f
load qptool unregister -p placename –placecatalog
load qptool register -p placename –placecatalog

Also, the documentation says
load qptool unregister –a –placecatalog
load qptool register –a –placecatalog

but that syntax is not correct, you must put the -placecatalog first
load qptool unregister –placecatalog –a
load qptool register –placecatalog –a

That is all I have for now.