Friday, July 8, 2011
Tuesday, July 5, 2011
Lotus Notes not showing when launched
Recently I had an issue with someone's Lotus Notes client not loading. They would double click their Lotus Notes icon, only the Lotus Notes splash screen / loading screen showed and the user could enter their password. After the password was entered, the splash screen disappeared. Then I would see nlnotes.exe and notes2.exe in the task manager, but Lotus Notes still didn't show.
I had the user reboot and that didn't work. Next I tried loading Lotus Notes 8.5.2 since they were at 8.5.1 and that didn't work. Next I reconfigured their client by erasing all lines in their notes.ini except the top 10, deleting ( moving ) all .nsf files in their data folder, and deleting ( moving ) all .ndk files. That didnt' work. Finally I deleted ( moved )the "workspace" folder in their /data/ folder. That finally worked. The workspace folder was about 2.5 gb!
I had the user reboot and that didn't work. Next I tried loading Lotus Notes 8.5.2 since they were at 8.5.1 and that didn't work. Next I reconfigured their client by erasing all lines in their notes.ini except the top 10, deleting ( moving ) all .nsf files in their data folder, and deleting ( moving ) all .ndk files. That didnt' work. Finally I deleted ( moved )the "workspace" folder in their /data/ folder. That finally worked. The workspace folder was about 2.5 gb!
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