So I fill out the information and I click login. However Lotus Notes says wrong username or password. I then notice that I miss spelled my user name and put ozzzy. Under normal conditions you can just change the username to the correct spelling and login. However, if you still experience an issue logging in with your correct username, continue reading.
The next step is to click 'Cancel' on the login screen. Next go to the file Menu > Preferences..
Next expand Sametime > Server Communities and click on the community you are trying to log into. In this example the community is named sametime.dummy.com:
Notice the miss spelled user name, and the user name field is grayed out. To reset this, go back and click on the Server Communities and click on Reset button:
Then you will see this message:
Click Yes. Next you will see the log screen with the username field empty. Try and log in now and it should work:
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